Practical insights from the front line of NHS primary care management.
These articles cover the operational and strategic challenges that come up most often in GP practice and PCN management — access, QOF, CQC, neighbourhood working, and more. Written from the inside, not from a boardroom.
All articles are published on PracticeConnect — the operational platform built for GP practice teams.
2024-06-01 1 min read
Every general practice will encounter incidents, mistakes, or unexpected outcomes from time to time. These situations can be uncomfortable to discuss, but they are also valuable opportunities for learning and improvement.
Read ArticleCompliance
2024-05-01 1 min read
Every general practice relies on documentation to support safe and well-governed services. Policies guide staff behaviour, risk assessments identify potential hazards, and meeting minutes record important decisions.
Read ArticleCQC
2024-04-01 1 min read
For many practice managers, the thought of a CQC inspection brings a familiar sense of pressure. Even well-run practices can feel the need to suddenly review documents, update policies, and check that everything is in order.
Read ArticleGovernance
2024-03-01 1 min read
Meetings are a necessary part of running a general practice. They help teams share information, make decisions, review safety issues, and maintain governance oversight.
Read Article0202-02-05 1 min read
Administrative teams play a crucial role in the day-to-day operation of general practice. While clinicians deliver direct patient care, administrative staff manage many of the systems that allow the practice to function effectively.
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Reading about what needs to change is the easy part. If you'd like help making it happen in your practice, get in touch.
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