GP Appointments (GPAD) Benchmarking

Pick any GP practice or PCN to see how its monthly appointment activity stacks up against its PCN, Sub-ICB and the whole of England — access, attendance, urgency and waits, all drawn from NHS Digital's Appointments in General Practice (GPAD) dataset.

GPAD categorises appointments using NHS Digital's national mapping. Some appointment types may be categorised differently to how a practice records them locally.

Want weekly or slot-level detail, mapping data-quality checks and what-changed analysis? Upload your own practice extract to the

GPAD Analyser

Month

Search for a practice or PCN to load its appointment dashboard.

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Appointment Mode

Share of appointments by delivery mode.

Who Delivered Care

GP vs other practice staff.

Access & activity scorecard

This practice against its PCN, Sub-ICB and England — all key rates in one view.

Month at a glance

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Access trajectory

Patients seen per working day, GP-only and including clinical online consultations. Shaded bands mark the national low/typical/high zones.

GP access headlines

How much GP capacity this practice is delivering per head of population.

GP appointments per working day

National standing — higher means a larger share of the list seen by a GP each day.

GP + medical online consultations per day

Adds clinical online-consultation submissions to GP appointments.

All-round performance profile

National percentile across six measures — further out is better. The shaded ring is the national median (50th).

Side-by-side with the PCN average

Where this practice sits relative to its network.

Workforce-adjusted activity

Appointments relative to workforce (NWRS latest snapshot).

National GPAD groups every non-GP role together. For a role-level split (ANP, pharmacist, nurse, paramedic…), pair this with your practice's own slot extract in the GPAD Analyser.

Non-GP workforce contribution

How much of the appointment load is carried outside the GP team.

GP vs Other Practice Staff

Appointment split for this practice.

Staff mix vs England

GP and non-GP share compared to the national split.

How the non-GP workload is delivered

Sourced from NHS Digital GPAD national mapping categories. For more accurate local categorisation, use your practice's own extract via the GPAD Analyser.

Category groups vs England

Share of appointments in each grouped category — this practice against the national mix.

Activity by national category

Every appointment type for the selected month, with the England average alongside each bar.

Activity by delivery mode

How appointments were carried out — with the England share for comparison.

GP & GP+OC access per day over time

This practice vs PCN, Sub-ICB and England across every month available.

DNA rate over time

Same-day access over time

DNA rate over time

DNA vs benchmarks

This practice against its PCN and England.

Lost capacity

2026/27 GP Contract: patients identified as clinically urgent should be dealt with the same day and recorded under General Consultation Acute.

Urgent vs routine vs other

Access windows

Booking-to-appointment time across all appointments.

How this compares nationally

National percentile and the acute-per-1,000 gap against the average English practice.

Clinically-urgent trends

Acute, routine and inconsistent-mapping share over time.

Booking wait distribution

Time between booking and appointment — this practice against the England distribution. Influenced by both availability and patient choice.

Where this practice ranks

National, Sub-ICB and PCN standing on the two headline access measures.

National table — GP Appts/Day %

The leaders, plus the practices either side of you.

National table — GP+OC/Day %

Including clinical online consultations.

PCN Leaderboard

Member practices ranked by GP appointments per working day.

Head-to-head comparison

Type to add up to six practices or PCNs and benchmark them side by side for the selected month.

GP Appts/Day %

Same-day & DNA

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GP Appointments Intelligence

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