Blog & Articles

Digital Transformation

The 10 Skills Every Modern Practice Manager Needs

2026-03-04 1 min read

The role of the practice manager has changed significantly over the past decade. What was once primarily an administrative leadership role has evolved into a complex position that combines operational management, strategic planning, workforce leadership, and governance oversight.

Compliance

Get Ahead of QOF 2026/27 Before the Business Rules Arrive

2026-03-01 1 min read

The QOF 2026/27 business rules are still pending. System suppliers have not yet released updated templates, and the detailed SNOMED clusters, extraction logic, and exception rules are still to come.

CQC

The Complete CQC Preparation Guide for GP Practices

2026-03-01 1 min read

A practical guide for practice managers and leadership teams Preparing for a Care Quality Commission (CQC) inspection can feel daunting for many general practices. Even well-run organisations

Leadership

When Should a GP Practice Use a Locum Practice Manager?

2026-03-01 1 min read

General practice relies heavily on strong leadership to maintain smooth operations. Practice managers coordinate workforce planning, governance systems, financial oversight, and operational organisation across the practice.

GP Contract 2026-27 Changes

2026-03-01 1 min read

<p><strong>Changes to the contract</strong></p>

Compliance

The Practice Manager’s Governance Checklist

2026-02-14 1 min read

Running a GP practice involves far more than managing day-to-day operations. Practice managers are responsible for coordinating governance systems that support patient safety, workforce oversight, and regulatory compliance.

CQC

50 Essential Policies Every GP Practice Should Have

2026-02-01 1 min read

Policies form an important part of the governance framework within any GP practice. They provide guidance for staff, support safe working practices, and demonstrate how the organisation manages risk and regulatory responsibilities.

Compliance

Building a Compliance Calendar That Actually Works in General Practice

2026-02-01 1 min read

Governance in general practice is rarely a single task. It is a collection of hundreds of small responsibilities that must happen consistently throughout the year.

Leadership

Understanding GP Patient Survey Results

2026-01-28 1 min read

Each year, the GP Patient Survey provides valuable insight into how patients experience general practice services. The results offer a national picture of patient satisfaction while also allowing individual practices to compare their performance with others.