Articles & Insights
The Complete CQC Preparation Guide for GP Practices
2026-03-01 1 min read
A practical guide for practice managers and leadership teams Preparing for a Care Quality Commission (CQC) inspection can feel daunting for many general practices. Even well-run organisations
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When Should a GP Practice Use a Locum Practice Manager?
2026-03-01 1 min read
General practice relies heavily on strong leadership to maintain smooth operations. Practice managers coordinate workforce planning, governance systems, financial oversight, and operational organisation across the practice.
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GP Contract 2026-27 Changes
2026-03-01 1 min read
<p><strong>Changes to the contract</strong></p>
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The Practice Manager’s Governance Checklist
2026-02-14 1 min read
Running a GP practice involves far more than managing day-to-day operations. Practice managers are responsible for coordinating governance systems that support patient safety, workforce oversight, and regulatory compliance.
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50 Essential Policies Every GP Practice Should Have
2026-02-01 1 min read
Policies form an important part of the governance framework within any GP practice. They provide guidance for staff, support safe working practices, and demonstrate how the organisation manages risk and regulatory responsibilities.
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Building a Compliance Calendar That Actually Works in General Practice
2026-02-01 1 min read
Governance in general practice is rarely a single task. It is a collection of hundreds of small responsibilities that must happen consistently throughout the year.
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Understanding GP Patient Survey Results
2026-01-28 1 min read
Each year, the GP Patient Survey provides valuable insight into how patients experience general practice services. The results offer a national picture of patient satisfaction while also allowing individual practices to compare their performance with others.
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Preparing Your Practice for Always-On Online Access
2026-01-14 1 min read
Digital access to general practice has expanded rapidly in recent years. Online appointment booking, digital consultations, and patient record access are now expected parts of modern primary care services.
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Creating a Training Matrix for GP Practice Staff
2025-12-12 1 min read
Training is an essential part of maintaining safe and effective services in general practice. Staff across the organisation must complete a range of mandatory and role-specific training to ensure they can perform their responsibilities confidently and safely.
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