Embedded, complex management support — taking on what the practice can't carry, without needing formal authority to get it done.
Most practices and PCNs have a pile of work that sits unresolved — not because it's unimportant, but because there's no capacity to own it. Access that needs redesigning. Compliance that needs auditing. A strategic question nobody has had the time or headspace to properly address. A change programme that keeps losing momentum.
Consulting & Delivery is built around working directly inside practices and PCNs to take on that load — without needing formal authority to move things forward. Not sending recommendations back for someone else to implement. Actually doing the work, embedded alongside the team, and using data analytics to back up every finding and decision.
Engagements are flexible and shaped around what you actually need, not a pre-packaged service model.
Hands-on review and redesign of telephony, appointment books, rota models, and online demand — identifying what the data shows and working directly with the team to implement changes that stick.
Regular performance review, recall workflow support, and end-of-year strategy to maximise clinical income — with data dashboards that make achievement gaps visible in real time.
Internal audits, compliance gap analysis, and evidence frameworks built into regular operations — so the practice can demonstrate safe, effective care as a matter of course, not just when scrutiny arrives.
Helping partners and managers work through the bigger questions — contract decisions, PCN positioning, workforce direction, financial sustainability — backed by data and grounded in how primary care actually operates.
EMIS/TPP data, Power BI dashboards, and automated pipelines that produce findings you can act on and present with confidence — to partners, ICBs, and boards. Evidence behind every recommendation.
Taking complex, multi-practice change programmes from discovery through to rollout — without needing formal authority to keep things moving. Clear milestones, honest communication, and enough domain knowledge to hold it together when it gets difficult.
Regular, structured support on a fixed monthly basis. Ideal for practices without dedicated management capacity, or where the manager needs an experienced partner alongside them.
Includes: Monthly strategy sessions, ongoing advice between sessions, quarterly performance reviews, and priority response for urgent issues.
A defined scope with clear deliverables and a fixed timeline. Ideal for digital transformation programmes, access redesign, merger support, or a specific improvement initiative.
Includes: Deliverables agreed upfront, regular progress check-ins, a final report and handover, and optional ongoing support at project end.
Flexible support for specific sessions, workshops, or one-off pieces of work. No minimum commitment — ideal for extra capacity without a longer engagement.
Includes: Half-day or full-day sessions, virtual or onsite delivery. Most clients start here before moving to a longer arrangement.
Consulting & Delivery is the right choice when you need hands-on management expertise in a specific area — access, QOF, digital systems, or a defined project. If the issue runs deeper — accountability structures that have become informal, decision-making that concentrates in one or two people, or governance grip that has eroded — HaresignConnect is designed for that.
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